Affordable rent
Repairs
Secure tenancy
Reputable landlord
Community investment
High quality homes

Customer annual report 2019/20

The past year has been one of positive change and integration for Beyond Housing and we are very pleased to share our 2019/20 customer annual report with you. Our second year has been focused on further integrating our two previous organisations and planning for our future with the formation of our new 2020-2025 business strategy.

With the integration of Beyond Housing now complete, we can embark on realising the ambition we have for our customers, communities and colleagues. We have a bold vision for the future, offering enormous opportunity.

"Our customers are at the heart of everything we do, and we’ll invest in our homes, neighbourhoods and services to meet the changing needs of you and your community.