Affordable rent
Secure tenancy
Reputable landlord
Community investment
High quality homes

Customer Annual Report

Our 2022 customer annual report reflects the fact we have spent a significant amount of time recovering from the pandemic, and now greater challenges lay ahead given the economic outlook and increased cost of living. Our focus remains the same as ever, in terms of doing everything we can to support customers and communities to manage during these difficult times.

In our report, you’ll find all the key information on our performance, as well as some highlights and case studies in relation to the work we do.