Customer voice

No-one knows us better than you; our customer. You’re the experts on the services we deliver and what you think really matters to us. We’re always happy to hear your opinions to help us improve, and of course, it’s always nice to hear that we’re doing something right too.

So this is where you come in. There are a number of ways you can get involved, whether you can spare a few minutes a month or want to play a more active role, we want to hear from you. It’s easy to get in touch – why not start a live chat with us here on our website. You can also email us at or if you fancy a chat to find out more you can call us on 0345 065 5656.

Need to find out more? Take a look at how you can get involved below.

Involved customers Involved customers

Involved customers

We passionately believe in working with our customers and the wider community. From tenant panels to scrutiny groups, find out how you can get involved.

Customer feedback customer feedback

Customer feedback

Your feedback is crucial for us to be able to deliver excellent services and improve the community in which you live. If you've got something you'd like to tell us then please let us know.

Setting the standard Setting the standard

Setting the standard

As well as our own high standards, we’re also proud to embed industry standards and regulatory guidance.