Access and language tools

Equality, diversity and inclusion

At Beyond Housing we are committed to providing equality of access to services and equality of service delivery, we aim to ensure that everyone receives the same high standard of service.

We also believe it’s important to recognise that in order to achieve this equality of service we need to understand the differences that exist across our communities and people. We always look to recognise how these differences impact on how we interact and deliver services, as well as find ways to meet the wider variety of needs that our customers may have.

Finally, we think it is vital to find ways to make sure everyone feels included at Beyond Housing. We aim to be an open, transparent and inclusive organisation which doesn’t discriminate based on any protected characteristic, cultural (and sub-cultural) identity or any other personal characteristic which may lead to someone feeling isolated in our communities. We ensure our employment and training opportunities are accessible to all, adapting what we do to suit the varying needs of our colleagues.

Accessibility + Usability = Inclusion

Our website has a great tool bar to make our content more inclusive and better to navigate.

You can use it to:

  • Have the text on our website read aloud (including PDFs)
  • Download the text as an MP3 audio file to listen to it offline
  • Change font sizes and colours
  • Customise background colour
  • Translate text into more than 100 different languages
  • Access a fully integrated dictionary and thesaurus.

But don’t just take our word for it, check it out for yourself. Look for the ‘Enable Recite’ button to the right of your screen.