Customer service delivery
We will deliver an excellent service to our customers – both internal and external to answer all urgent customer and stakeholder enquiries and deliver work to deadlines.
Flexibility and life balance
It’s important you have some balance in your life, so we offer you the opportunity to flex your time to meet your needs as well as the needs of customers. The amount and type of flexibility will depend on your role, your customers and your team.
We have a number of great locations you can connect with colleagues face to face, as well as the technology to connect remotely. Our colleagues at every level are accessible and support each other in the day-to-day delivery of the service and colleague wellbeing.
What you can expect from Beyond Housing
Suitable ICT equipment for your role (e.g. laptop with separate keyboard and mouse or PDA, and mobile phone)
Clear direction, guidance, and objectives so you know what to do
Regular conversations about your performance based on the outcomes you deliver
Regular team meetings
Regular communication via multiple channels such as Workplace and Teams
Respect for your right to privacy when you are not working
Access to really great office space whenever you need it, as often as you need it
Recognition for the good work you do through our various recognition schemes and initiatives