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You can call us on 0345 065 5656.

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Sometimes you just need a face to face chat. Find your nearest housing office – we’ll be waiting with a smile.

*Please note all company policies are available on request*

Visit us

**Our offices at Brook House, Scarborough and Ennis Square, Dormanstown are now open from 9am to 2pm. Please note our Whitby and Eston offices remain closed**

We have over 15,000 homes across the North East and North Yorkshire. To make sure you’re never far from housing advice, support and guidance, we have a number of housing offices.

Email:, text: 07860 017 148

14 Ennis Square, Dormanstown, Redcar TS10 5JR

We’re open Monday, Tuesday and Thursday 8.30am – 4.30pm, Wednesday 12 noon – 4.30pm and Friday 8.30am – 4pm

Our Service Centre is open Monday to Friday 8am – 6pm.

Evening appointments can be made between Monday and Thursday – available upon request.

Email:, text: 07860 017 148

Barbara Bowater House, Kingsley Road, Grangetown TS6 7PW

Email:, text: 07860 017148

Brook House, 4 Gladstone Road, Scarborough YO12 7BH

We’re open Monday to Thursday 8.30am – 5pm and Friday 9.30am – 5pm

Email:, text: 07944 874874

The Green Lane Centre, Green Lane, Whitby YO22 4EH

We’re open Monday and Friday 8.30am – 12.30pm and 1.30pm – 5pm (appointments only)

Emergency Services – 999

The NHS non-emergency number – 111

National Gas Emergency – 0800 111 999

Redcar and Cleveland Borough Council – 01642 774774

Scarborough Borough Council – 01723 232323

The Police non-emergency number – 101

Environment Agency – 0870 850 6506