We have made changes to our service offer following the government’s announcement on Monday 16 March advising to reduce non-essential travel and non-essential contact.

To help ensure our customers and colleagues remain safe, all of our customer facing areas will be closed to the public effective Wednesday 18 March. This includes our Redcar, Scarborough, Eston and Whitby housing offices and reception areas, Westfield Farm, Re:Furnish and our extra care schemes. Telephone appointments will be available with our teams to enable them to continue to deliver services whilst limiting face-to-face contact.

Find us

Sometimes you just need a face to face chat. Find your nearest housing office – we’ll be waiting with a smile.

*Please note all company policies are available on request*

Your local housing offices

**Our offices still remain closed due to the coronavirus outbreak**

We have over 15,000 homes across the North East and North Yorkshire. To make sure you’re never far from housing advice, support and guidance, we have a number of housing offices.

Email:, text: 07860 017 148

14 Ennis Square, Dormanstown, Redcar TS10 5JR

We’re open Monday, Tuesday and Thursday 8.30am – 4.30pm, Wednesday 12 noon – 4.30pm and Friday 8.30am – 4pm

Our Service Centre is open Monday to Friday 8am – 6pm.

Evening appointments can be made between Monday and Thursday – available upon request.

Email:, text: 07860 017 148

Barbara Bowater House, Kingsley Road, Grangetown TS6 7PW

Email:, text: 07860 017148

Brook House, 4 Gladstone Road, Scarborough YO12 7BH

We’re open Monday to Thursday 8.30am – 5pm and Friday 9.30am – 5pm

Email:, text: 07944 874874

The Green Lane Centre, Green Lane, Whitby YO22 4EH

We’re open Monday and Friday 8.30am – 12.30pm and 1.30pm – 5pm (appointments only)

Emergency Services – 999

The NHS non-emergency number – 111

National Gas Emergency – 0800 111 999

Redcar and Cleveland Borough Council – 01642 774774

Scarborough Borough Council – 01723 232323

The Police non-emergency number – 101

Environment Agency – 0870 850 6506