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Helping people isolated by the coronavirus

Over 700 households in Redcar & Cleveland are now receiving a fresh food package and non-perishable food package a week from the Community Hub in Redcar.

The call centre at the Hub has also dealt with nearly 900 calls from residents since it was set up by the Council at the end of March in response to local people potentially becoming isolated as a result of the Covid-19 outbreak.

More than 3,000 people in Redcar and Cleveland received a letter from the NHS asking if they needed help and support; some have replied to say that they have the support of family and friends and do not need the assistance of the Council however a significant number of residents need our help.

Cllr Mary Lanigan, Leader of Redcar & Cleveland Borough Council, said:

“During this extremely challenging period some people may not be so fortunate to have the support of family, friends and neighbours and we want them to know we are here for them and we will do our best to help.

“Our staff, Cllrs and partners are working hard to support over 700 of our most vulnerable households with food parcels however the Hub not only provides food supplies but also coordinates the delivery of medication and helps us protect residents from loneliness as well as putting them in touch with the services they need from the Council or one of the established local voluntary and community groups.

“By harnessing our community spirit we will pull through this and I would like to thank Beyond Housing for stepping in with additional transport and other local partners including Cleveland Fire Brigade and the North York Moors National Park Authority, who have joined community groups in offering their valued support.”

A number of Beyond Housing colleagues are supporting this fantastic community effort to get supplies to the borough’s most vulnerable people.

Rosemary Du Rose, Chief Executive at Beyond Housing added: “We’re so proud of all our colleagues at this challenging time, whether they are working to ensure our customers continue to receive essential services or helping with initiatives in our local communities.

“It is vitally important that we reach out to the most vulnerable and ensure they are safe and have the provisions they need. I am delighted that members of our team are working to make this happen and would encourage anyone able to do so to look at ways they can get involved.”

The council’s website is hosting a range of information on subjects including mental wellbeing during the pandemic, keeping active at home and business support. Visit www.redcar-cleveland.gov.uk/coronavirus

Anyone in Redcar and Cleveland needing support or advice relating to Covid-19 or seeking the help of community groups and volunteers can contact the dedicated phone number 01642 771122, email support@redcar-cleveland.gov.uk or join the Redcar and Cleveland Coronavirus Support Group on Facebook.

Anyone who is able to volunteer time to help people in their community can use the same contact details.​​

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