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Are you feeling the pinch of the cost of living crisis? Inflation is predicted to hit 10% this year and we understand that some people’s take-home pay just isn’t going as far as it used to.

From the weekly food shop to rising energy bills, it’s those on lower incomes who are affected the most.

Our services are delivered by people who care and our customer income advisors are here to offer solutions, advice and support through this challenging time.

Our professional, friendly team members want to work with you to ensure you’re in the best position you can be in. So, whether you’re worried about being in debt or you just have a simple question to ask about your benefits, please get in touch and let’s start a conversation today.

Fill in the form at the bottom of this page and one our dedicated advisors will be in touch.

This is a new web page and we would love to hear your feedback. Please take the time to answer this survey. All of your feedback will be taken on board and where appropriate, changes will be made to the page to give you the best possible customer experience.

Here’s what we can help you with: 

Benefit advice and support

Benefit advice and support

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Assistance with your Universal Credit claim

Fuel bill advice

Fuel bill advice

Help with budgeting your money

Help with budgeting your money and signposting for help with grants

Water bill advice

Water bill advice

Housing Benefit and Council Tax Benefit claim support

Housing Benefit and Council Tax Benefit claim support

Representation at benefit tribunals

Representation at benefit tribunals

Signposting for financial help

Signposting for financial help and debt advice

Advice with your rent

Advice with your rent account

Access to other support services

Access to other support services

Discretionary Housing Payments (DHP) support

Discretionary Housing Payments (DHP) support

Direct referral for help with employability, work and training

Direct referral for help with employability, work and training