We encourage our customers to have a key safe installed as part of our service, as it can help to dramatically reduce our response times to you. A key safe can be securely fixed to an external wall at your home in a discreet location of your choice.
Please note that we will install a key safe as part of our Coastcall services – for a one off installation charge of £10 or £25 if you would like to buy it. A key safe provides us with the fastest way to access your home in an emergency. If you are on our Friends and Family service, you can purchase a key safe for a one off fee of £25, or an enhanced key safe for £65 (which we will install).