We want to make sure all of our customers are safe as houses. To protect yourself and your family, it’s essential your home has working smoke alarms that are regularly tested.
We’re pleased to say all homes that are re-wired by Beyond Housing automatically receive a hard-wired smoke alarm. As part of your annual gas safety check, we will also test your smoke alarms are working correctly and will fit a new battery-operated smoke alarm free of charge if your home needs one.
Your smoke alarm
We hope you never need your smoke alarm, but if you ever did, you need to be sure it’s in good working order. We recommend you:
- Test your smoke alarm every week, by pressing the button firmly until the alarm sounds.
- If the alarm doesn’t sound, change the battery as soon as possible and retest the alarm.
- If the alarm still doesn’t sound, contact us on 0345 065 5656 and we’ll fit a new alarm in your home.
If you live in a high-rise home here’s some important safety advice.
If you have any fire safety concerns about your home, a neighbour’s property or the community you live in, use the report form below and we’ll be straight in touch.