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Home safety

We look after 30,000 customers and we want every single one of you to feel as safe as houses. On this page you’ll find everything you need to feel safe and secure in your home.

Gas

We need to carry out a gas appliance service and safety check each year.

Fire

It’s essential your home has working smoke alarms that are regularly tested.

Electrical

Your safety is our number one priority. Here’s important advice on how to keep yourself safe.

Water

Legionella can be found in spray from showers and taps and even in dishwashers.

Flooding

Be aware of flood hazards especially if you are in low-lying areas or near water.

Asbestos

We carry out asbestos surveys before building work is carried out.

Oil safety

To ensure your oil boiler is maintained we will carry out an annual service and safety check.

Solid fuel

You are at greater risk of carbon monoxide poisoning from a solid fuel or wood burning appliance.