Access and language tools

Would you like help with managing your money?

If you would like help with managing your money, please call us on 0345 065 5656The Money Advice Service has a free budget planner to put you in control of your household spending.

If you do find yourself in financial difficulty and are having trouble paying the rent or other bills, please speak to us as soon as possible. The quicker you let us know, the quicker we can help.

Make things simple with direct debit

More of our customers are choosing to take advantage of our direct debit option for paying rent because it’s simple, convenient and it really does make your life easier.

Watch our short film to learn more about the benefits of paying your rent by direct debit and also hear from one of our customers for whom the arrangement has proved particularly helpful.

Simply call us on 0345 065 5656 and a member of our team will set up your direct debit today.

Universal Credit

Universal Credit is paid directly to you so let us know if you’re having trouble paying your rent.

Benefit cap

If you claim benefits, read more about the benefit cap and how it may affect you.

Pension Credits

Read about Pension Credit changes and how this impacts mixed age couples.

Warm home discount

Find out if you are eligible for the warm home discount scheme?

Stop loan sharks

Read more about how you can report illegal loan sharks.

Eviction

Get in touch, let’s find a solution. Call us on 0345 065 5656.