“I just want to take this opportunity to say thank you for the help you gave me with my accommodation over the last few years.
In 2014 I was in a financially poor situation and struggled with day-to-day bills. I was privately renting and working part-time with two young children.
I came to Beyond Housing for help with housing when I had nowhere else to turn.
When I was trying to get back on my feet, you supported me with many flexible payment plans and you encouraged an open approach when it came to dealing with my finances.
Over the last seven years, I’ve managed to bring up my two children, get myself through university and secure a full-time job. Although I am still working my way out from a financially challenging time, I feel I have turned a corner and have now made my last payment to you!
I have no doubt that without your help, getting back on my feet would have been much harder and I would like to say that I appreciate all the help you have been able to provide me and my children – and in case no one ever says it…thank you!”
– Beyond Housing customer
“I’d like to mention someone who I initially thought was just a debt collector but has turned out to be one of the most considerate and understanding people I have ever met.
The fact that he listened and showed genuine concern for my situation is very much appreciated and it has given me great peace of mind. I am referring to Mike Peel, Beyond Housing Customer Income Advisor (Redcar area) – this gentleman has earned some recognition.
I suffer with severe health problems and have unfortunately had to leave a job that I loved.
Mike is always very pleasant to talk to, he really has been amazing and has helped me so much. He has certainly gone ‘beyond’ what I would have expected, with an excellent outcome that has helped my life situation and I am so very grateful to him.”
– Beyond Housing customer
