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My safety

We want your home to be your sanctuary which is why our colleagues are empowered to help you if you ever feel unsafe or need help.

Safeguarding our customers Safeguarding our customers


We have a policy in place to protect and safeguard our customers from abuse in all its forms. We empower our staff to report any concerns they may have about our customers.

Hoarding Hoarding


Hoarding is a very misunderstood and complex issue. It affects people across all socio-economic, age and ethnic groups. It not only has an effect on the individual but radiates through the family.

Domestic abuse Domestic abuse

Domestic abuse

Domestic abuse is defined as abuse between intimate partners, including ex-partners, and in families. It can affect anyone and can appear in many different forms.