Resources

From tenancy guides to customer newsletters, we’ve made it easier to find what you’re looking for by putting them all in one place. The main categories are listed below and you can use the grey filter boxes to assist with your search.

 

Homes - All about your home

Services - All about the services we offer

People - Information for you as a Beyond Housing customer

Corporate - Information about our business

Videos - Simple repairs and maintenance for your home

Newsletters - Use the View by Type filter box to choose a newsletter

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Fire safety – Balcony access

01st Aug 2019

This booklet will inform you of the action you need to take and how to stay safe in the unlikely occurrence of a fire in your building.

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Fire safety – Low rise flat blocks

01st Aug 2019

This booklet will inform you of the action you need to take and how to stay safe in the unlikely occurrence of a fire in your building.

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Fire safety – High-mid rise flat blocks

01st Aug 2019

This booklet will inform you of the action you need to take and how to stay safe in the unlikely occurence of a fire in your building.

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Fire safety – Low rise flat blocks with an interlink

01st Aug 2019

This booklet will inform you of the action you need to take and how to stay safe in the unlikely occurrence of a fire in your building.

Read more

Be in the know – October 2019

01st Oct 2019

Be in the know and keep up to date with all things Beyond by reading our October newsletter.

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Information for Universal Credit customers

26th Nov 2019

If you are in receipt of Universal Credit and need to end your tenancy, here’s what you need to know:

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Be in the know – December 2019

01st Dec 2019

Be in the know and keep up to date with all things Beyond by reading our December newsletter.

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Controlling condensation and mould

28th Jan 2020

Here's some useful steps you can take to reduce moisture production in your home.

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Customer Annual Report 2018/19

30th Jan 2020

We are delighted to introduce Beyond Housing’s first customer annual report.

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Development update – February 2020

15th Feb 2020

Keep up to date with our ambitious development and regeneration programme by reading our latest e-bulletin.

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Gender Pay Gap Report 2019

21st Feb 2020

By law, businesses with more than 250 employees are required to annually publish data about four types of gender pay gap information.

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Be in the know – April 2020

01st Apr 2020

Be in the know and keep up to date with all things Beyond by reading our April newsletter.

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Annual Report and Financial Statements 2018/19

26th May 2020

The board presents its annual report and audited consolidated financial statements for the year ended 31 March 2019.

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Application form for select list of contractors

26th May 2020

This application form is to join our select list of contractors to carry out works for and on behalf of Beyond Housing.

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Your privacy matters

26th May 2020

Read about what information we might collect about you, why we collect it, what we may use it for and who we may give it to.

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Mediation and how it works

27th May 2020

Mediation is a way of resolving disputes between neighbours.

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Community substance misuse service

27th May 2020

Our early intervention service to help you manage your substance use, whether that is alcohol or drugs (both prescription and/or illicit).

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Equality, Diversity and Inclusion – Statement of principles

09th Jun 2020

An adherence to our Equality, Diversity and Inclusion (EDI) Statement of Principles is a cornerstone of the behaviours we expect of our colleagues.

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Community centres – available to hire

09th Jun 2020

Our community centres are great local venues that can host a range of activities and events for just £8 per hour.

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An easy read guide to your tenancy agreement

09th Jun 2020

This easy read document is a written agreement about where you live. It explains what you have to do as our tenant and what we have to do as your landlord.

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Development update – June 2020

15th Jun 2020

Keep up to date with our ambitious development and regeneration programme by reading our latest e-bulletin.

Read more

How to re-pressurise a Logic 30 Combi Boiler

06th Jul 2020

Watch the video

How to re-pressurise a Worcester Greenstar Boiler

06th Jul 2020

Watch the video

Changing a light bulb

06th Jul 2020

Watch the video

Changing a plug and fuse

06th Jul 2020

Watch the video

How to fix a leaking tap

06th Jul 2020

Watch the video

Replacing a tap

06th Jul 2020

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Unblocking a sink

06th Jul 2020

Watch the video

Sealing your bath

06th Jul 2020

Watch the video

Cleaning tiles and grouting

06th Jul 2020

Watch the video

How to bleed your radiators

06th Jul 2020

Watch the video

Fixing a UPVC door lock

06th Jul 2020

Watch the video

Eliminating condensation and black mould

06th Jul 2020

Watch the video

Preparing your walls and ceilings for painting

06th Jul 2020

Watch the video

Painting a room

06th Jul 2020

Watch the video

Clearing your guttering

06th Jul 2020

Watch the video