Our performance

We’re bold and ambitious and proud to admit it. Take a look at our March performance data below so you can see how we stack up.

Why not take a look at our 2018/19 annual report and group financial statements?

We’re also delighted to introduce Beyond Housing’s first customer annual report.

Our performance as at 31 March 2020

Rent collected Rent collected

Rent collected on a monthly basis

Appointments made and kept Appointments made and kept

The number of appointments made and kept

Repairs within target timescale Repairs within target timescale

The number of repairs carried out within the target timescale

Overall operating margin Overall operating margin

Overall operating margin - The surplus we generate from turnover on our day-to-day activities.

Social housing cost per unit Social housing cost per unit

Social housing cost per unit - The amount it costs us each year to provide a social home.

Interest cover Interest cover

Interest cover - How comfortably we can meet the interest costs on borrowings.

Gearing Gearing

Gearing - Borrowings relative to our asset base.

Reinvestment Reinvestment

Reinvestment ratio - The amount we spent on developing new social homes and improving our existing homes, as a percentage of our overall asset base.

Investment in communities Investment in communities

Community spend per social home - The amount we invest in our communities and neighbourhood activities.

Return on capital employed Return on capital employed

Return on capital employed - How efficiently we use our capital to generate a financial return.

Overheads as turnover Overheads as turnover

Overheads as a percentage of turnover  - The level of overheads incurred in the business.

Operating margin - social Operating margin - social

Social housing lettings operating margin - Amount of surplus we generate from our core social housing lettings.