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Independent living with
Reach & Respond

Independence is something we all cherish and want to keep as long as possible. When circumstances change, you may need some extra support to stay safe while living independently in your home. With one in three people over 65 having a fall each year, it’s important to have a plan in place that will get you the help you need in an emergency.

Reach & Respond provides a range of services to help you stay happy, healthy and independent in your own home.

Monitor & Response 

Monitor & Response gives you access to our team of responders 24 hours a day, 365 days a year. As well as being on hand to offer help, guidance and support over the phone, our team will also respond to any emergencies at your home.

Friends & Family

Our Friends & Family service gives you 24-hour peace of mind and is great value for money. In the event of an emergency, you’ll be able to connect to us at the click of your pendant button and we will let your nominated contact know you need assistance.


Our telecare services provide you with a sensor to wear, or you can have sensors placed around your home which are linked directly to our Service Centre and response team, monitored and available 24 hours a day, every day.