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Service charges

Service charges cover the costs Beyond Housing incur to provide services to communal areas. If you are in receipt of Housing Benefit, your service charges will be covered in full or part (depending on your claim type) by Housing Benefit. If you are in receipt of Universal Credit, all service charges apart from ground floor window cleaning will be covered.

Please see below for more details about each service charge.

Communal cleaning Communal cleaning

Communal cleaning

The cost of cleaning of both internal and external communal areas for which we are responsible. This includes stairways, landings and refuse areas and occasional deep cleaning when it is required.

Estate maintenance Estate maintenance

Estate maintenance

The upkeep of green areas including car parks and service roads. The service provided includes grass cutting, pruning, tree maintenance and control of weeds within communal areas and flower beds. Indi

Caretakers/bin refuse Caretakers/bin refuse

Caretakers/bin refuse collection

This covers the cost for caretakers to make site visits to ensure the communal areas meet health and safety requirements. For example, test the fire alarm and rotate any communal bins.

Water hygiene tests Water hygiene tests

Water hygiene tests

The cost of carrying out water risk tests, which includes regular checks for Legionella (the bacteria found in communal water tanks and equipment).

Communal electricity Communal electricity

Communal electricity

Electricity costs for the landlord supply, powering lighting, heating and electrically powered items in the communal areas e.g. lifts, CCTV cameras and door entry systems.

Lift service and maintenance Lift service maintenance

Lift service maintenance

The cost of servicing and maintaining any communal lifts.

Door entry maintenance Door entry maintenance

Door entry maintenance

The cost of maintaining the door entry system.

Communal water Communal water

Communal water

The cost for the water incurred for laundries, communal cleaning and sprinkler systems.

Communal heating (gas) Communal heating (gas)

Communal heating (gas)

This charge covers the costs incurred for heating the communal areas, including corridors.

CCTV CCTV

CCTV

The cost of renewing and replacing CCTV equipment and associated running costs.

Communal window cleaning Communal window cleaning

Communal window cleaning

The cost of cleaning windows in the communal areas.

Management fee Management fee

Management fee

A fee to cover the costs Beyond Housing incurs to manage services on your estate or block.

Centre charges (COMCAR) Community centre charges (COMCAR)

Centre charges (COMCAR)

The maintenance and running cost of community centres on sheltered sites.

Fire safety Fire safety

Fire safety

The cost for the maintenance, testing and repair of fire alarms and sprinkler system by external contractors.

Communal TV aerial Communal TV aerial

Communal TV aerial

The maintenance and repair costs for any communal TV aerial/system.