Service charges cover the costs Beyond Housing incur to provide services to communal areas. If you are in receipt of Housing Benefit, your service charges will be covered in full or part (depending on your claim type) by Housing Benefit. If you are in receipt of Universal Credit, all service charges apart from ground floor window cleaning will be covered.
Please see below for more details about each service charge.
The cost of cleaning of both internal and external communal areas for which we are responsible. This includes stairways, landings and refuse areas and occasional deep cleaning when it is required.
The upkeep of green areas including car parks and service roads. The service provided includes grass cutting, pruning, tree maintenance and control of weeds within communal areas and flower beds. Indi
Caretakers/bin refuse collection
This covers the cost for caretakers to make site visits to ensure the communal areas meet health and safety requirements. For example, test the fire alarm and rotate any communal bins.