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Technical issue with our systems

Update: Monday 8 August 2022 at 1:30pm

All systems are now up and running. Please be aware there may be an increase in call waiting times.

Thank you very much for your patience and understanding.

Update: Monday 8 August 2022 at 9:30am

We are currently experiencing a technical issue with the systems in our contact centre.

Our ICT teams are already working on a fix however in the meantime, if you have a query and it is not urgent we urge you to wait until the issue is fixed.

We apologise for any inconvenience this may cause and we will keep you updated on when this will be resolved.