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Temporary Closure of our Redcar Office

Some exciting changes are coming to our Redcar office

We’ll shortly be bringing you a brand new and improved reception area.

This means our Redcar office will temporarily close to customers after Thursday 14 April 2022.

We look forward to reopening later this year. In the meantime, you can contact us in the following ways:

If you require a face to face appointment but are unable to travel, please contact us on 0345 065 5656 and we will arrange for your dedicated Communities Advisor to call you back to arrange an appointment with you at your home. 


You can report repairs using live chat on our website, or through Me & My Home which also provides an overview of your rent account and lets you make payments.


Call our service centre on
0345 065 5656 to speak to an advisor about your repairs or paying your rent. This line is also available for emergencies out of hours.

Face to face

Make an appointment at our Eston Housing Office between 8am and 4pm, Monday to Friday. Communities Advisors covering Redcar and East Cleveland will temporarily be based here.

Thank you for your patience and understanding during this period.