Universal Credit

From Wednesday 28 November 2018 Universal Credit in Redcar and Cleveland will replace the following benefits for new claims:

  • Income-based Jobseeker’s Allowance
  • Income-related Employment & Support Allowance
  • Income Support
  • Child Tax Credit/Working Tax Credit
  • Housing Benefit.

Universal Credit is paid directly to claimants every month, including any help towards rent. This means Beyond Housing customers will be responsible for ensuring full rent is paid.

When a new claim is made for Universal Credit, there will be a wait of one calendar month plus seven days for the first payment. The DWP may consider paying Universal Credit twice a month if claimants will struggle with monthly payments.

Customers can get ready for Universal Credit by setting up an email address and opening a bank account. Those who feel that they may have difficulty paying rent are urged to contact us straight away on 0345 065 5656.

How to claim

Use the Universal Credit postcode checker to check whether you should be claiming Universal Credit. If your postcode falls into a Universal Credit area, please follow the online instructions to make your claim.

If you’re receiving Universal Credit and are looking for a place to use IT resources such as a desktop computer or tablet, or just need some advice with going digital, take a look at these Universal Credit digital sources to find support local to you.

Personal budgeting support

The Council can provide personal budgeting support to households that are struggling to cope and budget with monthly payments. To enquire about receiving support email UniversalCreditPBS@redcar-cleveland.gcsx.gov.uk

How to make a claim (Universal Credit full service)

​You can find more information about Universal Credit​ on the gov.uk website