(Social: ESG Report 2024/25)
Case study: Improvement works
A £13 million investment was made in upgrading existing homes during 2024/25.
This comprehensive refurbishment program delivered substantial improvements to the local housing stock. Key highlights include:
- Modernisation – 151 new bathrooms, 431 new kitchens, and 741 new boilers were installed. Heating systems were enhanced with the replacement of 1 air source unit and 19 full systems. Additionally, 41 properties underwent complete rewiring
- Customisation – Residents enjoyed personalised living spaces through a wide range of choices for kitchen units, worktops, flooring, bathroom wall cladding, and interior paint colours
- Enhanced security and comfort – New composite doors were fitted in 317 homes, and 278 properties received upgraded windows. Customers could select from five door designs, six colours, and two glazing options
- Exterior Improvements – To enhance property appearance and durability, 140 roofs were replaced, 105 properties were fully repointed.
These improvements enhance the comfort and safety of and contributed to the overall aesthetic appeal of the community.
We partnered with Novus Solutions to install composite fire doors across 593 flats and communal areas enhancing fire and smoke protection. In communal areas, electric cupboards, and store cupboards have been upgraded to meet regulations and improve safety for customers and colleagues.
