My repairs

We’re pleased our services are now up and running again, thank you for your patience and understanding over the previous months. We’ve made some slight changes to keep you and our colleagues safe. Find out what the main changes are here.

We work really hard to deliver flexible services to suit you, based on the feedback you have given us. We really pride ourselves on a job-well done! We use cutting edge technology, with well trained, highly-skilled tradesmen, offering a great customer service.

Once the problem has been diagnosed and it is our responsibility to carry out the repair, our advisors will categorise your repair based on priority. Our appointment times are really flexible; we’ll offer you a choice of week-day times to suit you between 8.30am and 5pm. We can even offer appointments to accommodate your school run.

Who's responsible? Who's responsible?

Who's responsible?

Repair timeframes Repair timeframes

Repair timeframes

Access to your home Access to your home

Access to your home

Charging for repairs Missed appointments

Charging for repairs

Missed appointments Condensation and mould

Missed appointments

Do it online Do it online

Do it online