Affordable rent
Secure tenancy
Reputable landlord
Community investment
High quality homes

My Repairs

We work really hard to deliver flexible services to suit you, based on the feedback you have given us. We really pride ourselves on a job-well done! We use cutting edge technology, with well trained, highly-skilled tradespeople, offering a great customer service.

Once the problem has been diagnosed and it is our responsibility to carry out the repair, our advisors will categorise your repair based on priority. Our appointment times are really flexible; we’ll offer you a choice of week-day times to suit you between 8.30am and 5pm. We can even offer appointments to accommodate your school run.

You can report your repair on Me & My Home.

Your home – life cycles

It is essential we invest in our homes to make sure they are of high quality and last well into the future. We have set life cycles for the key elements of our properties, and these are industry standard.

Who’s responsible?

Repair timeframes

Access to your home

Charging for repairs

Missed appointments

Standard materials in your home