How to request an adaptation
Some adaptations can be undertaken without the need for a formal assessment.
Major adaptations
Learn about major adaptations which fall outside of the scope of our Adaptations Policy.
Read the adaptations policy.
Other options available to meet your needs
We are committed to undertaking adaptations to support you in your current homes, and to making best use of our housing stock.
Where a request is made for an adaptation or for permission for the adaptation to be completed, consideration will be given to:
- Whether your assessed needs can be met through a move to more suitable accommodation through the
housing application process - Whether you would be interested in/meet the criteria
for one of our supported living schemes.
Frequently asked questions
- What adaptations do you carry out?
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The following adaptations are examples of work which can be undertaken if there is an assessed need:
Grab rails and handrails | bannisters | half steps | lever taps | additional sockets | additional lights | key safes | ramps | door widening.
- How long will my adaptation take?
-
The following targets for completing adaptations are in place:
- Referrals involving hospital discharge or palliative care – 3 working days
- Urgent referrals – 10* working days
- AWD – 10* working days
- Normal referral – 20* working days.
* Targets are subject to the complexity of the adaptation and whether we can carry out the works ourselves or if a specialist contractor is required.
