Commitment promise
We want to involve our customers more in what we do, getting your input on as many topics as possible!
Here’s our commitment promise to you.
Here are some of the things we will do:
- Give you plenty of chances to join in on discussions about lots of different things we’re working on
- Be open, honest and transparent about what we can change in our services to you
- Respect your thoughts and feedback and make sure we listen to what you have to say
- Deliver innovative tenant and community engagement while considering best practices through our active membership with Tpas (tenant engagement experts).
Here are some things we hope you’ll do to help us:
- Sign up to be involved so you can participate
- Give us honest and clear feedback
- Make sure to complete the discussions within the time frame so that we can count your feedback
- Keep up with our latest news and let us know about what’s important to your local community
- Share your real-life experiences with us to help us make the services that matter most to you even better
- Tell us if you have any tenant-led ideas you’d like to implement to help influence or scrutinise our policies and services we provide.
