• Please complete this referral fully, providing as much information as possible
• The Tenancy Management Advisors (TMAs) will aim to contact you within one week of receipt of this form and will arrange a joint visit with you, the referrer, to meet the customer and discuss the service
• Joint review meetings, between the TMA, customer, Communities Advisor and any other key agencies will be arranged
• If you are referring into this service as an external agency/partner, please ensure you complete a risk assessment and provide a support plan along with this referral form.

Person details

Customer vulnerabilities

For social isolation please refer directly to:

Risk and tenancy issues

Please select yes or no for the potential risks below.

Lone worker

Please select yes or no for the potential risks below.

Fire risk

Please advise them not to smoke during appointments and give fire safety advice.

Referrer details

Tenancy Management Advisors work alongside Beyond Housing customers to improve properties and living conditions. We aim to empower customers so that they can continue maintaining their properties to a good standard.

When referring to the Tenancy Management Advisors, please ensure that customers are aware of the referral and are happy to engage with the service. They should also understand that we will not carry out any necessary work for them but will work alongside them offering support, advice and guidance.