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Universal Credit

Universal Credit has replaced the following benefits for new claims:

  • Income-based Jobseeker’s Allowance
  • Income-related Employment & Support Allowance
  • Income Support
  • Child Tax Credit/Working Tax Credit
  • Housing Benefit.

Universal Credit is paid directly to you every month, including any help towards rent. This means you will be responsible for ensuring full rent is paid.

When a new claim is made for Universal Credit, there will be a wait of one calendar month plus seven days for the first payment. The DWP may consider paying Universal Credit twice a month if you will struggle with monthly payments.

You need to apply online so you can get ready for Universal Credit by setting up an email address and opening a bank account. If you feel you may have difficulty paying rent, contact us straight away on 0345 065 5656.

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