Keeping your communal areas sparkling clean
We understand the importance of maintaining a clean and inviting environment in your communal areas. As part of our ongoing commitment to improving our services, the communal cleaning schedule is now available using our handy postcode look-up.
You can also find a breakdown of our cleaning approach below, to ensure everything is spotless.
Schedule finder
Use the postcode look-up below to view the cleaning schedule for your communal area.
Please note that the grass-cutting schedule is also included in this look-up and is clearly labelled.
- Floors
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- Carpeted areas – Vacuuming every visit, with deep steam cleaning twice a year
- Hard floors – Sweeping throughout the week, and mopping with hot water to leave surfaces dry
- External entrances – Sweeping to remove debris, ensuring the area is dry before leaving.
- General cleaning
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- Painted surfaces – Wiping down skirting boards, handrails, window ledges, and accessible walls. We’ll also clean general surfaces like light switches, notice boards, and communal doors, removing any stubborn marks
- Doors and windows – Washing internal and external communal doors, internal windows, and frames (where safely accessible. This includes removing dust, dirt, cobwebs, and smudges.
- Light fittings and switches
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- Light fittings are dusted where applicable, with a more thorough cleaning including diffusers (where accessible) done quarterly. Smoke alarm exteriors are vacuumed periodically. We’ll also ensure CCTV cameras are free from cobwebs.
- Ceilings, stairwells, and corridors
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- We’ll remove dust, cobwebs, and unwanted debris throughout these areas on each visit. This includes removing leaflets and newspapers, dusting railings, and mopping non-carpeted floors at each visit. Carpeted areas are vacuumed as well.
- Washrooms and other facilities (if applicable)
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- Sanitary fittings and work surfaces in toilets, washrooms, laundry rooms, kitchens, and bathrooms (where applicable) are cleaned at each visit. This includes removing waste, washing and disinfecting sanitary ware, and washing down walls, lights, and ceilings We’ll also replenish supplies like toilet paper and soap
- Internal bins are disinfected inside and out where applicable. Hand towel dispensers and dryers are cleaned and refilled as needed where applicable.
- Bin areas
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- We will wash down walls, floors, and doors, and clean windows in these areas.
- Window cleaning
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- All accessible windows in communal areas are cleaned internally quarterly, removing dirt and cobwebs for a clear, smear-free finish. Door and window frames are washed down at each visit.
- Lift cleaning
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- Lifts are cleaned at each visit, with unwanted debris removed, floors mopped or vacuumed, and internal walls washed and polished.
Please note – This is a general schedule, and there might be variations based on specific site needs. If you require a more specific service breakdown, please contact us on 0345 065 5656.
