Case study: Carla’s employment success

Part one: Initial support and transformation

Carla initially engaged with our programme in a state of significant distress, characterised by low self-confidence and a sense of isolation. Regular one-on-one meetings provided essential support, gradually bolstering her mental health and enabling her to re-engage with the community. Participation in weekly arts and crafts sessions fostered new friendships and skill development, marking a turning point in her journey.

Over time, Carla underwent a remarkable transformation. She emerged from this period with newfound confidence, securing a volunteer role at Westfield Farm. Concurrently, she adopted a healthier lifestyle, resulting in improved physical health and well-being.

Part two: Re-engaging and aiming for employment

In April 2024, Carla proactively reconnected with our Employability team, expressing a renewed determination to secure employment. Demonstrating enthusiasm and motivation, she actively participated in our programme.

We supported Carla’s job search by assisting with applications, including a hospitality position at Middlesbrough Football Club. To enhance her interview skills and professional appearance, we provided interview training and clothing vouchers. Carla’s positive engagement in the interview training session was highlighted by the trainer.

Building on her progress, Carla has recently applied for a New Start Host position at Beyond Housing. This opportunity offers valuable paid work experience. Carla’s confidence continues to grow, and she is actively pursuing suitable employment options.

Overall, Carla’s journey exemplifies the positive impact of our programme. Through consistent support and encouragement, she has overcome significant challenges, built resilience, and is now well-positioned to achieve her employment goals.