Routine enquiries during winter

Tuesday 26 November 2024

To support our customers as we transition into the winter season, we want to inform you that from Monday 2 December, calls after 5pm will be for emergencies only.

 

If you are getting in touch with us for a routine enquiry, please:

 

 

Please know that for Facebook messages, web forms and emails, we’ll get back to you within five working days.

We thank our customers for their patience, and we appreciate your understanding as we work to provide you with the best possible service during the winter months.


More news

New search tool: Who is my housing officer?

New habitat garden officially opens in Redcar

How IFF Research may contact you about our Tenant Satisfaction Measures collection

Community marks completion of £16m Grangetown regeneration

Filter Resources
Filter resources by type