Perks of the job
We genuinely care about the work we do to transform the lives of our customers. We think this is a pretty big reason to love your career at Beyond Housing, so our benefits package is the icing on the cake.
Agile working
We believe that agile working will support both the business and colleagues to deliver effective services to all customers. We have developed some core principles that are key to effective agile working.
Your recruitment journey
We understand your next career move is an important one. We are here to answer any questions you may have so you can decide if Beyond Housing and the role you’re applying for is right for you too.
Reward and recognition
Our colleagues are amazing and that’s what makes Beyond Housing such a great place to work. We know our people are the key to our success and we aim to recognise and celebrate that regularly.
Beyond learning
We want to attract the best people to join Beyond Housing and we look forward to watching you grow your career with us.
Equality, diversity and inclusion
We are committed to providing equality of access to services and we aim to ensure everyone receives the same high standard of service.
Health and wellbeing
Health and wellbeing is a huge priority for Beyond Housing, for our customers and our colleagues. We have a five year people plan and it has five pillars, with one being wellbeing. Our Leadership team are all involved with approving and committing to this plan. We also have a dedicated HR partner who we nominate as the lead for wellbeing, working alongside a number of fantastic health advocates.
Representing the very best
We’re delighted to have successfully reached number 82 in the Top 100 Most Inclusive Workplaces Index 2022.
Celebrating the stars of FREDIE:
Fairness | Respect | Equality | Diversity |Inclusion | Engagement.
We’d love to have you join us at Beyond Housing
Armed Forces Covenant – Silver Award
We commit to honour the Armed Forces Covenant and support the Armed Forces community.
We recognise the value serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.
To demonstrate our commitment, we operate a job interview guarantee scheme whereby veterans will be guaranteed an invitation to the first stage of the selection process if they are able to demonstrate they meet the essential criteria of the person specification for the role.
Read all about our ex-forces employees: Kev Bradshaw (RAF) and Sam Wade (Navy).
We’re proud to be disability confident committed.
We have committed to:
- Ensuring our recruitment process is inclusive and accessible
- Communicating and promoting vacancies
- Offering an interview to disabled people
- Anticipating and providing reasonable adjustments as required
- Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
- Providing at least one activity that will make a difference for disabled people.
Find out more about Disability Confident and the interview guarantee scheme.
Committing to a healthier workplace.
Being a great place to work is one of our four ambitious objectives, and we are now proud to be able to say we have recently achieved the Gold award through Better Health at work for all of our health and wellbeing and are striving to continuously improve our health and wellbeing plans.
Creating an inclusive workplace
Culture is incredibly important at Beyond Housing, and it is imperative that every colleague and customer feels included, regardless of their race, gender, sexual orientation, gender identity, age, religion or disabilities.
We are delighted to have achieved this prestigious accreditation, as it demonstrates our commitment to being a diverse employer and a supportive and caring housing provider.
The world is changing, and we want to ensure that everyone we interact with feels included by our policies and culture.
TrainingMark – Institute accreditation of in-house customer service training programme.
Accreditation demonstrates our training courses meet national standards for customer service, as independently recognised by the Institute of Customer Service.
The three key elements of TrainingMark are:
1. Meeting the Institute’s professional standards
2. Individual competence: ensuring there are mechanisms in place to assess individual customer service competence in the workplace
3. Management commitment: ensuring the programme has sufficient strategic support from senior management.
TrainingMark demonstrates the quality of our internal customer service training to customers. It ensures we have the tools to engage with employees through increasing professional development opportunities. Ultimately, ensuring a skilled customer service team that will help improve your customers’ experiences and business performance.
TrainingMark provides independent recognition of national standards for organisations that have, or are developing, in-house customer service or call centre training programmes.
